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Terms of Service
Medical Disclaimer: In case of a medical emergency, please dial 911. Our Digital Service is not intended for handling medical emergencies. Any information provided on this Digital Service should not be considered as personalized medical advice, diagnosis, or treatment. It is essential to consult with a healthcare provider before making decisions based on information obtained from this Digital Service, as individual health needs vary.

For BWH Application Usage:
Your BWH team carefully assesses your symptoms during business hours, Tuesday to Thursday, from 10 am to 7 pm MST, and on Fridays from 9 am to 4 pm MST. If you are facing symptoms requiring immediate medical attention, please contact your primary care provider’s office or follow the emergency procedures outlined above.

Effective Date: January 28, 2024
Revised: January 28, 2024
Welcome! You’ve reached a website or application (referred to as the “Digital Service”) owned and operated by Be Well Health (“BWH” or “We”). BWH consists of several entities offering healthcare and related services across the United States, including:
  • Be Well Family Care Primary Care Clinics
  • Be Well Health at Walgreens
These Terms of Use govern your access to and use of the Digital Service, encompassing its content, functionality, and services. Before accessing or using the Digital Service, carefully read these Terms of Use to understand your rights and responsibilities.

Do these Terms of Use undergo changes?

We reserve the right to revise and update these Terms of Use at our discretion. Changes become effective immediately upon posting. Major changes will be conspicuously posted on the Digital Service. Your continued use after the posting of revised Terms of Use implies acceptance and agreement to the modifications. Regularly check this page for updates.

Can I obtain medical advice through this Digital Service?

No, the Digital Service and its content do not constitute medical advice and should not be relied upon as a primary source for health or medical information. The information presented here aims to educate on health and wellness topics, providing general information about BWH and its services. This Digital Service does not cover all diseases, conditions, or treatment options. For personalized advice, consult your physician or qualified healthcare provider. In emergencies, contact local emergency services, as this Digital Service is not monitored continuously.

Accuracy of information on this Digital Service:

You are responsible for the accuracy of information you submit via the Digital Service. While BWH strives for content integrity, we cannot guarantee its correctness or timeliness. The Digital Service may include content from third-party sources, and we make no assurances regarding its accuracy. Notify BWH of inaccuracies for prompt correction.
The Digital Service may feature content from third parties, such as users, bloggers, and licensors. Statements and opinions expressed in these materials solely represent the views of the contributors and not necessarily those of BWH. We disclaim responsibility for third-party content accuracy or completeness.

Accessing the Digital Service and Account Security:​

The Digital Service is owned and based in the State of Arizona, USA, intended for use only by individuals within the United States. If accessed from outside the U.S., comply with local laws. Passwords for private-access areas, like the athena Patient Portal, are your responsibility. We are not liable for unauthorized use of your password. We may restrict Digital Service access for security, updates, or maintenance.

For registered BWH patients, the athena Patient Portal offers access to personal health information, separate from the Digital Service. BWH does not control the athena Patient Portal and patients can make credit card payments for services through it.

If you are a BWH patient, can I access my information through the Digital Service?

The athena Patient Portal, operated by athena, is for registered BWH patients and is distinct from the Digital Service. BWH does not manage the athena Patient Portal. Patients can access it and make credit card payments for services provided by BWH. Such payments are subject to individual insurance coverage limitations.
If registered in the athena Patient Portal, credit card payments for BWH services are possible. Ensure your card is approved for this use and verify with your insurance carrier regarding coverage. BWH bears no responsibility if the financial institution rejects your card.

Can I apply online for a job at BWH?

No, BWH is not accepting employment applications at this time.

Does BWH have a Privacy Policy?

Yes, the BWH Privacy Policy governs Digital Service use, incorporated into these Terms of Use. Protected health information collection follows BWH’s Notice of Privacy Practices. By using the Digital Service, you consent to actions in compliance with the Privacy Policy.

Are there any restrictions on what I can do with the Digital Service?

Use the Digital Service for lawful purposes and in line with these Terms of Use. Prohibited actions include violating laws, exploiting minors, using unauthorized materials, transmitting unsolicited material, impersonating entities, and engaging in conduct harming BWH or users. BWH reserves rights not expressly granted in these Terms of Use.

Intellectual Property Rights:

The ownership of the Digital Service, including its entire contents, features, and functionality, rests with BWH, its affiliates, licensors, or other material providers. This ownership is safeguarded by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. Unauthorized use of any trade dress, marks, or intellectual property belonging to BWH or any third party is strictly forbidden and may be subject to legal action.
These Terms of Use grant permission to use the Digital Service for personal, non-commercial purposes only. Reproduction, distribution, modification, creation of derivative works, public display, public performance, republishing, downloading, storing, or transmitting any material on the Digital Service is prohibited, except as follows:
  • Temporary storage in RAM by your computer incidental to accessing and viewing materials.
  • Storage of automatically cached files by your Web browser for display enhancement purposes.
  • Printing or downloading one copy of a reasonable number of pages for personal, non-commercial use.
  • Downloading a single copy of desktop, mobile, or other applications for personal, non-commercial use, subject to an end-user license agreement.
  • Utilizing social media features on platforms like Facebook, LinkedIn, Twitter, or Instagram as enabled by such features.
  • Prohibited actions include modifying copies of materials, using illustrations, photographs, video or audio sequences, or graphics separately from accompanying text, and deleting or altering copyright, trademark, or proprietary rights notices. Commercial use of any part of the Digital Service, its services, or materials is not allowed.
Violation of these Terms of Use will result in the immediate cessation of your right to use the Digital Service, and at BWH’s option, you must return or destroy any copies of the materials you have made. No transfer of rights, title, or interest in the Digital Service or its content occurs, and all rights not expressly granted are reserved by BWH. Any use not expressly permitted by these Terms of Use constitutes a breach and may violate copyright, trademark, and other laws.

Trademarks:

Trademarks such as the name Be Well Health, BWH’s logo, and related names, logos, product, and service names on the Digital Service are the property of BWH, its affiliates, or licensors. Permission is required for the use of such marks. All other names, logos, product and service names, designs, and slogans on the Digital Service belong to their respective owners.

Third-party vendors:

BWH collaborates with third-party vendors for specific services and content delivery. Information use and collection by these vendors are governed by their respective privacy statements, not covered by these Terms of Use or the BWH Privacy Policy. Users are encouraged to familiarize themselves with the privacy policies of these third parties.
Current third-party vendors include:
  • Google Analytics: Used for tracking queries and DoubleClick technology for ad tracking. 
  • BWH retains the right to update and modify the list of third-party vendors at its discretion.

Links to other sites and resources:

The Digital Service may contain links to third-party sites and resources, provided for user convenience. BWH lacks control over these links’ operation and content. This includes links in advertisements. Users access third-party Digital Services at their own risk, subject to the linked services’ terms and conditions.

Disclaimer of Warranties:

BWH does not guarantee against human and machine errors, omissions, delays, interruptions, or losses, including data loss. The Digital Service may not be free of viruses, worms, trojan horses, or other malicious code. BWH does not warrant that the Digital Service’s functions or services will be uninterrupted or error-free. The Digital Service, including all content and information, is provided “as is” with all faults and without warranties, expressed or implied.
BWH disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and those arising from a course of dealing or usage in trade. BWH makes no warranty or representation regarding the results obtained from Digital Service use or the accuracy and reliability of obtained information.
Users assume total responsibility and risk for internet and Digital Service use. BWH is not responsible for any damage to computer systems or loss of data resulting from material downloads. The above disclaimers do not affect warranties that cannot be excluded or limited under applicable law.

Limitation on liability:

To the fullest extent permitted by law, BWH, its affiliates, licensors, service providers, employees, agents, officers, or directors will not be liable for any damages of any kind, arising out of or in connection with Digital Service use, inability to use, linked websites, or Digital Service content. This includes direct, indirect, special, incidental, consequential, or punitive damages, such as personal injury, emotional distress, loss of revenue, profits, business, or savings, goodwill, or data.
The above limitation does not affect any liability that cannot be excluded or limited under applicable law.

Indemnification:

Users agree to indemnify, defend, and hold harmless BWH, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising from or relating to violations of these Terms of Use or Digital Service use.

Dispute resolution:

The Digital Service Terms of Use constitute a binding agreement governed by the laws of the State of Arizona. Each party submits to the exclusive jurisdiction of state and federal courts in the County of Maricopa, State of Arizona, waiving any jurisdictional objections. Legal issues must be initiated within one year, and BWH is entitled to costs and attorney fees.

Entire agreement:

The Digital Service Terms of Use, along with the BWH Privacy Policy, constitute the entire agreement between BWH and users. Waivers, modifications, or severance of any provision must be in writing. No waiver of terms or conditions by BWH constitutes a continuing waiver. If any provision is deemed unenforceable, it will be modified or severed, and the remaining terms will remain valid. All communications regarding the Digital Service should be sent using the contact form on our Contact Us page: bewellhealthaz.com.com/contact-us